Besides the AI coach, 1trAIner has live specialists: coaches, nutritionists and sports psychologists. A specialist sees only the data you have shared with them, and only until you revoke access.
Where to find them
- Website: the account menu in the dashboard → "My specialists".
- Mini app: "Profile" → the "Specialists" block → "My specialists" or "Specialist services".
The "My specialists" screen brings together your connections with specialists and the "Platform specialists" catalog. Each connection is independent: data access, the service and the AI subscription are managed separately.
Catalog
The catalog lists verified specialists who have agreed to be published. You can filter by specialization: "All", "Coaches", "Nutritionists", "Psychologists". Each card shows specializations, rating and reviews, service prices, the share of requests answered, and a free intro session if one is offered.
The "More" button opens the profile: verified specializations, "About me", "Services and prices", education and client reviews. "Verified by the platform" means the qualification documents have been checked; it is not a promise of results.
How to get in touch
- In the specialist's profile, tap "Contact" and add a message if you like.
- The specialist will see your name and message. The request does not give access to your data.
- If the specialist agrees, they will send you an invitation. Without a reply, the request closes after 3 days; you can also withdraw it with the "Withdraw request" button.
You can also ask a specialist to send you an invitation link directly. The link is valid for 7 days and can be accepted once.
Invitation and consent to access
When you accept an invitation, you choose yourself which data the specialist will see. Nothing is preselected; there is a "Select recommended set" button. Categories include, for example, "Goals and profile", "Training plan", "Workouts", "Recovery", "Nutrition". The set depends on the specialization.
- "Health", "Pain and well-being" and "Psychological state" require separate consent.
- You can choose the history period: the last 90 days, from today on, or all available history.
- Your personal chat with the AI coach, the AI's memory and bank details are not shared with the specialist.
- You need to confirm that you are 18 or older.
How to revoke or narrow access
In "My specialists", open the connection → "Access and permissions". Uncheck what you don't need and tap "Save changes" — access will be narrowed. The "Revoke all access" button closes your data immediately after confirmation. Access can be expanded only through a new request from the specialist. You can also pause the connection with "Pause connection"; after 14 days on pause, it moves on to being closed.
Services, sessions and payment
The specialist's offers, accepted services and sessions are in the "Services" section. Confirm a session time with the "Confirm time" button, or cancel it with "Cancel session".
The platform does not accept payment for specialists' services. You pay the provider directly, outside the platform; discuss the terms with the specialist. Accepting the terms is not yet a payment.
Reviews
You can leave a review after working with a specialist — once your connection with them has been accepted. One review per specialist and specialization, rated from 1 to 5. The review is published without your name, and you can edit or delete it. Don't include health information in it.
When the AI coach suggests a specialist
If the conversation shows that a live coach, nutritionist or psychologist would help, the AI coach may suggest a specialist. You can also ask for one yourself: "find a nutritionist".
- On its own, the AI makes a suggestion no more than once every 14 days per area and no more than one suggestion a day. If you decline, it stays silent about that area for 60 days.
- It shows up to three specialist cards. This is a paid consultation; the specialist will name the price.
- It prepares a short summary of 3–5 lines — no medical conclusions and no retelling of the chat. Your chat history and health data are not shared.
- The request is sent only after you tap "Send". In MAX and the app, you need to reply "yes, send" — a plain "yes" is not enough.
- The specialist replies within 48 hours. If they accept, you'll get an invitation link. If there is no reply or they decline, the coach will suggest someone else.
Safety and help
Specialists and the AI coach do not provide emergency help. If there is a threat to life, call 112. The "Safety and help" screen with the "Call 112" button opens from the mini app ("Profile" → "Specialists") and from the "My specialists" page on the website.